Service packages
Weapon Service. Core. Smart. Elite.
Reliability, predictability, and safety: that's what our Weapon Service stands for.
Whether as a one-off order or as part of a multi-year service level agreement, our Weapon Service is designed to provide you with reliable support and ensure that your equipment is ready for action at all times.
Our service packages are much more than just services—they are an expression of a partnership-based collaboration throughout the entire life cycle of your weapons. The modular Core, Smart, and Elite packages form a scalable system that can be flexibly adapted to your requirements: from standardized visual and functional inspections to the replacement of safety-related components to optional upgrades (link to the service described above) and mid-life improvements (MLI). You determine the service mix and intervals, and we ensure professional implementation.
|
Core |
Smart |
Elite |
||
|
Visual inspection Careful visual inspection by experts. With their trained eyes, our service technicians can identify weak points before they become a problem. |
yes | yes | yes |
+ + |
|
Dimensional inspection Precise inspection of all relevant dimensions using gauges. This enables us to ensure that components reliably fall within the permissible tolerance range.
|
yes | yes | yes | |
|
“Standard” replacement parts package Replacement of heavily used parts. By replacing worn parts in good time, we ensure that your weapon remains fully functional. This allows you to prevent malfunctions before they occur.
|
no | yes | yes | |
|
“Extended” replacement parts package We replace not only heavily used parts, but also standard wear parts before they become a risk.
|
no | no | yes | |
|
Service report Transparent documentation of all measures carried out and the condition of your weapon. You will receive a service report for every weapon service, whether Core, Smart, or Elite. Clear, comprehensible, and professional.
|
||||
Plannable full service
To ensure that your equipment receives the level of care that corresponds to its intensity of use, our service models visualize exemplary intervals for moderately, highly, and very highly used systems. This enables forward planning, clear cost structures, and maximum operational reliability
Degree of wear and tear on equipment: Very high
Degree of wear and tear on equipment: High
Degree of wear and tear on equipment: Moderate
OEM-Support: Partnership that strengthens structures
Our service packages can be used both as classic maintenance and repair services and as comprehensive OEM support that effectively complements your internal governmental or military structures.
As a manufacturer and long-standing partner to military and government customers, we expressly respect the valuable work of your logistics departments, material groups, and weapons workshops. We do not see ourselves as a replacement, but as an expert partner who works with you to ensure the functional reliability of your systems.
With this in mind, our modules can be tailored precisely to your needs in order to cushion peak loads, support processes, and ensure the operational readiness of your equipment throughout its entire life cycle.
Kunden mit eigener Instandsetzung
Customers with their own repair facilities
Made for Safety
We want people to be able to live safely. Our products are designed to protect people in free democratic countries from threats and violence. Heckler & Koch is the leading manufacturer of small arms for NATO and EU countries.
